Freight, returns, exchanges & complaints

* Free freight with DPD within Europe for orders above 30 EUR, please note that we do not offer DPD fright in Sweden. PostNord is our standard option in Sweden for orders above 1000 SEK in Sweden).

Return:
How to go about you if you have received direct delivery from segers stock:

1. Register your return case at segers.com and we will provide you with a return label. The return label will be processed and sent to the email you have provided within 2 business days after you have registered your desired return.
   
   

2. The return should be made within 30 days of receiving your shipment.
   
   
3. Enter the cause of your return.
   
   
4. Pack the goods in the appropriate outer packaging. In order for us to approve the return, the garment needs to be in full condition and in original packaging (break the package with the least possible damage).
   
   
5. Attach segers Falling note in the package and mark the goods you want to return.
   
   
6. Submit the return package at the nearest postal agent.
   
   
7. When the return is handled, we exhibit a credit invoice at the value of the product. Free return freight when use of return label provided bu Segers. Our goal is for all returns to be handled within 14 days.

In case of incomplete returns, we reserve the right to deny return or charge a reasonable handling cost (25 EUR). We do not offer any return on specially made, embroidered or printed goods.

If the delivery comes from the dealer's warehouse - follow their routine for returns.

Change:
Return as above.
Place a new order (just as when you ordered earlier).

Complaint:
RegisterYour complaint case via Return request on segers.com So we will contact you for further information.